Hope Builds
Goal: $20 Million
Hope builds strength and flexibility for Mosaic to adapt to new circumstances and do what is needed to achieve excellence, both in service delivery and business operations.
Today, every aspect of Mosaic’s work is supported through technology, and Mosaic’s current IT infrastructure and systems will not allow the organization to fully achieve strategic initiatives. In response, Mosaic is creating a strong infrastructure that will be flexible enough to support both today’s needs and future initiatives.
Meri Van Ahn: Spending my day my way.
Meri uses an oral instrument to transfer glue and glass tile pieces to a wooden design surface to create beautiful mosaics. She creates them as gifts for friends and others or to sell.
Katie Kelly, Vice President of Information Technology, Mosaic National Supports: My ‘Why’
“I am humbled by the commitment of our workforce to help support those we serve so they have the opportunity to live life to the fullest, the same as I want for myself, my children, and my family. We want that to be as easy as possible because every minute spent on technology is time spent away from serving people.”
See how Luisa, who is supported through Living Innovations, a Mosaic affiliate in New England, is thriving in this video.
Technology Framework
Modern technology solutions are essential to address the complexity of healthcare today and support growth.
The one-to-one relationships between Mosaic direct support professionals and those they serve are critical to quality services. But the technology tools needed to support those relationships are constantly evolving. Today, technology needs to support complex and critical business areas such as finance, human resources, fundraising, HIPAA compliance and more.
Hope Beyond Measure:
- Enables personalized technology solutions for people to receive needed services while promoting independence.
- Allows Mosaic to build the integrated, digital tools to refine data gathering, analysis and timely reporting to support meaningful
quality measures. - Transforms Mosaic’s IT infrastructure, systems and processes to become more secure, user-friendly, effective and reliable.
- Prioritizes information and data security, reflecting Mosaic’s needs as a healthcare organization.
The multi-year IT transformation brings easier, more intuitive technology that will allow the direct care workforce to spend more time serving people, which is the heart of Mosaic’s mission.
A critical piece of the transformation revolves around comprehensive data gathering and analysis, which feeds success for
individuals and for the organization.
- For people supported by Mosaic: Synthesized data allows different internal audiences to look at granular data or a summary to enable real-time decision-making to effect changes that refi ne services and increase quality.
- For the organization: Solid, reliable data can show proof of success, making funders and regulators more inclined to listen to the stories of what success means in an individual’s life, strengthening Mosaic advocacy voice in public policy.
In a rapidly changing disability services environment, with your help, Mosaic will lead positive change through quality data gathering, reporting and analysis.
Mosaic’s IT transformation is an investment into the workforce, people supported and the future of the organization. Donor support through Hope Beyond Measure is essential to enable this transformation to happen.